Your package is in the boot: Amazon's in-car deliveries

26 April, 2018, 00:29 | Author: Bertha Harmon
  • To beat porch thieves, Amazon will deliver packages to members' parked cars

The world's largest online retailer is rolling the program out in 37 USA cities, including St. Louis, for customers with newer compatible vehicles and plans to expand the service.

That's according to a new study by Shorr Packaging Corp., which ranked the top 25 cities for the amenities provided by Amazon's Prime, and Denver ranked No. 15. Customers can track when their vehicle was unlocked and relocked in the App's activity feed, and rate their in-car delivery.

Amazon has used special perks like same-day delivery as a benefit to drive Prime membership, which CEO Jeff Bezos earlier this month claimed had topped 100 million customers.

Rohit Shrivastava, the general manager of Amazon Key, has stressed that the system is "securely encrypted", and the company can not see or track a customer's vehicle.

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After that it's pretty simple, just park your vehicle in a publicly accessible parking space within two blocks of your delivery address.

Alyssa Bronikowski with Amazon says, "What's convenient about it is that you can now receive deliveries wherever you are". Here's how it works: the service is only compatible with General Motors and Volvo cars that have active OnStar or Volvo On Call accounts.

Amazon sends you a notification that the package is on its way, with a four-hour delivery window.

"Porch pirates", people who walk off with deliveries left outside homes, are a problem in my Washington, DC neighborhood.

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On the day a package is scheduled for delivery, customers can use the Amazon Key app to check if they've parked within range of the delivery location. Amazon plans to add additional makes and vehicle models in the future.

Much like the option of in-home delivery, Prime users will need to download the Amazon Key app, then linking this with their connected vehicle service account, such as GM OnStar or Volvo On Call, where after they will be provided the option of receiving goods through in-car delivery. Amazon Key was rolled out late past year and could've played a part in the company's decision to acquire leading smart lock brand Ring. Despite reminders, the possibility is always there that when the AMZN driver leaves with the package, the vehicle has left the designated area (something Amazon will know as it has access to the car's location via the connected service on delivery day only).

A vehicle with an active connected service plan can enable features such as remote lock and unlock, remote start, emergency services, vehicle diagnostics, in-vehicle Wi-Fi and more. Then select the in-car delivery option on your next Amazon order.

Currently, not all products are allowed to be delivered in the auto, including large and heavy packages, those that require a signature, those valued over $1,300 and those that come from third-party sellers.

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"This mix of auto and commerce is starting the next wave of innovation and we intend to be at the forefront".

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