Uber adds safety features to app, including direct dial to 911

13 April, 2018, 04:05 | Author: Teresa Adams
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The improvement is part of Uber's initiative that began previous year to cater more to its drivers' needs to prevent them from defecting to competitors.

Chief executive Dara Khosrowshahi presented the plans during a visit to Washington, where he said the ride-hailing pioneer would seek a more diversified model offering various transport options, including vehicle rentals on a partner peer-to-peer service. He didn't offer any more details about the Tempe crash, but he insisted that autonomous vehicles would be necessary to reduce auto usage and to make streets safer.

Uber may be out of the self-driving business - but cars and transportation are still firmly in its wheelhouse. It's been a busy week for Uber, who have also announced the extension of Uber Bike (booking of pedal-assist electric bike directly from the Uber app) pilot from San Francisco into Washington DC and the launch of Uber Rent (a auto rental programme, also done through the Uber app).

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Khosrowshahi, the former head of Expedia, came to Uber previous year after several scandals forced his predecessor to step aside. The button, which will be available to riders and drivers, will connect the user directly with emergency dispatchers if activated.

The ride-hailing company is investing heavily in shared-rides service UberPool and Express Pool, a recently launched version of Pool that asks customers to walk to a better pickup spot along their route in exchange for a steep discount.

Jump and Uber were previously partners and 250 red bikes - which could be picked up or dropped off anywhere using built-in Global Positioning System - have been available through the Uber app in San Francisco since the start of the year.

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Earlier this week, Uber acquired dockless bike-sharing company Jump.

Another company official said Uber was excited to take the Jump service "to every major city in the world". This tie-up, announced this week, will see Uber add public transit mobile ticketing into the Uber app. Because of that secondary breach and Uber's misconduct around it, the FTC has revised its original settlement for a 2014 incident to include a few more provisions, including civil penalties should the company fail to notify the FTC in the event of future breaches.

Uber, along with all other app-based cab services, has a support team that is always ready to respond to your queries that you might have about the trip and even help you retrieve lost items. The option also lets you use this service during the night only. A similar partnership is available in Kolkata for woman riders where Uber has partnered with the Kolkata Police's BONDHU app. This integration shares trips, locations and other information to 911.

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