Uber launches Uber Health, a B2B ride-hailing platform for healthcare

02 March, 2018, 08:07 | Author: Teresa Adams
  • Uber Health Will Drive You To Doctor's Appointments

San Francisco-based Uber, a global ride-sharing company, has launched Uber Health, a service that enables health care providers to hail on-demand and scheduled rides for patients. The service is coordinated through text messaging, so patients who don't have smartphones can use it. Now, Uber, which held 84 percent of the US market in 2017, plans to help patients and providers arrange rides. Hospitals, doctors and other providers could be eager to pay for those rides if it means more on-time appointments and fewer no-shows - which translates into more revenue in their pockets.

Health care providers can set up their own accounts online through Uber's new dashboard, which the company has hailed as having HIPAA in mind. Reports have circulated that consumers have started to opt to hail Uber rides to doctor appointments or hospitals when they are feeling sick instead of paying the steep price for an ambulance.

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Uber is launching a new service that will help out patients who need rides to and from their doctors. Medical staff can also give patients a print-out that includes the driver's auto color and license plate number if they're booking them a ride from the office to their home. Also, unlike the regular Uber app, it also allows them to have multiple rides running concurrently.

The vehicle can either be sent to the patient's house, or it can pick patients up at a medical facility and take them home. The business also takes another stab at the taxicab industry, which has historically been an option for non-emergency medical visits, too.

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"One of the great things about this service it the folks who work at the health care facility, they make the determination if Uber is or [isn't] the appropriate way to get home", Holley said. And last January, the company hired a veteran lobbyist in Washington, DC, to pursue the ride-hailing company's agenda on policies related to health care and medical records privacy. We're unveiling a new service focused on an issue vital to all of us: health.

For many, their first ever Uber ride will be through Uber Health, so we're committed to providing the necessary education tools that ensure every patient feels comfortable and at ease during their journey.

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If a lack of reliable transportation has prevented you or a family member from getting the medical attention you need, Uber may have a solution. The company said it provides clear monthly billing statements so that organizations can track how much they're spending on transportation, assuming that they front the costs of rides for patients.


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